Shopee is one of Southeast Asia's leading e-commerce platforms, offering a vast online marketplace where anyone can easily start selling products. Below is a detailed guide on how to sell on Shopee:
Registration and Store Setup
Register a Shopee Account: If you don't have a Shopee account, you'll need to create one first. You can register using your phone number or email address.
Access Seller Center: After logging into your Shopee account, go to the Seller Center to begin store setup.
Set Up Your Store Information: Click on the "Store" tab and select "Store Details" to set your store name (keep it under 30 characters and professional-sounding), upload a store profile picture or promotional video (using a YouTube link), and fill in store details like credibility background and a brief description of your products and services.
Product Listing
Enter Product Information: Click "Start Selling" to go to the product listing page. Fill in product details such as name, category, price, and inventory quantity.
Upload Product Images: Upload up to 9 clear and appealing product images to showcase the product from different angles.
Set Product Attributes: If applicable, select attributes like size, color, etc.
Choose Shipping Settings: Decide whether to offer free shipping or specify shipping fees.
Set Product Status: If it's a pre-order item requiring 7-20 days for preparation, enable the "Longer Preparation Time" option. For in-stock items, disable this option, and the system will automatically set a 2-day preparation period.
Store Management and Operations
Optimize Product Listings: Use keywords in product titles and descriptions to improve search rankings. Regularly update product information and images to keep them fresh and appealing.
Run Promotions: Leverage Shopee's Flash Sale and discount code features to create regular promotions. Offer attractive discounts and combo deals to attract customers.
Manage Orders: Process orders promptly in the Seller Center. Confirm orders, prepare shipments, and update delivery status to enhance customer satisfaction.
Provide Quality Customer Service: Respond to customer inquiries and feedback in a timely manner. Handle returns, exchanges, and complaints professionally to build a positive reputation.
Cost Structure
Sales Commission: Shopee charges a sales commission for Shopee Mall sellers. For electronics and certain other categories, the commission is 3%, while for non-electronics categories, it is 5%.
Payment Handling Fees: If buyers choose cash-on-delivery, Shopee charges sellers a 2% fee. For transactions via bank accounts, credit/debit cards (installment payments), or SpayLater, fees range from 2% to 6% depending on the payment method and terms.
Tips for Success
Understand Your Target Audience: Research your target customers' preferences and needs to offer products that align with their interests.
Analyze Competitors: Study competing stores to identify their strengths and weaknesses, and develop competitive strategies.
Leverage Shopee Ads: Use Shopee Ads to increase product visibility and attract more traffic to your store.
Participate in Shopee Campaigns: Join Shopee's promotional campaigns like 9.9, 11.11, and 12.12 to boost sales.
Continuously Learn and Improve: Utilize Shopee University's free online courses to enhance your selling skills and stay updated on platform policies and trends.
Selling on Shopee offers numerous opportunities. By following the above steps and tips, and continuously optimizing your store operations, you can enhance your competitiveness and achieve success on this platform.